The CX Platform for Service Firms

ClearlyRated powers world-class experiences for your customers and employees. Gain deep insights, identify strengths and weakness, fuel data-driven action, build reputation and future-proof your B2B service organization with third-party validation from ClearlyRated.

Book a Demo How it Works

The CX Platform for Service Firms

Book a Demo How it Works

Trusted by B2B service organizations, associations, and more

Real-time, always on, 360 view of customer and employee experiences

Save time, gain efficiencies and automate your customer and experience management strategy with a platform built for your industry.

How it Works Watch Overview

UNDERSTAND Your stakeholders

How satisfied are your customers?

With customer objections, what you don’t know will hurt you. That’s where ClearlyRated comes in, an experience management platform designed to enhance your understanding of customers, enabling proactive and measurable improvements in satisfaction. ClearlyRated is your proud partner in quantifying client and employee sentiment — calculating your firm’s Net Promoter® Score (NPS) to benchmark in your industry.

Receive third-party validated ratings, reviews and testimonials to display on an SEO optimized profile page
Benchmark (and brag) with an NPS score
Measure client loyalty and satisfaction through an easy-to-use dashboard

Learn More About Surveying

ACTIVATE YOUR INSIGHTS

Identify account churn risks and expansion opportunities

After receiving feedback from the satisfaction survey, your dedicated ClearlyRated Customer Success Manager is there to assist in taking proactive data-driven action, tackling churn risks and important issues head-on.

We address uh-ohs before they become oh-nos — both on a regular cadence and after meaningful moments through the customer journey.

Escalate issues in real time
Supercharge your strengths with resources and guides
Save at-risk accounts with industry-specific playbooks

Learn More About Your Feedback

Grow Your reputation and business

Turn affirmations into assets

Elevate your online reputation by turning your most loyal customers and employees into brand ambassadors. We hand over the megaphone and help amplify your strengths so you can standout among competitors — all backed by third-party validation. When clients search for your service online, ClearlyRated helps them clearly identify the best company to choose to grow your business now and into the future.

Compete for a ClearlyRated ‘Best of’ Award
Promote third-party validated social proof
Standout among competitors with star ratings and testimonials

Learn How to Grow

Very knowledgeable and helpful Customer Success Team. Surveys are easy to setup and customize. The automatic email notifications are helpful to increase response rate. Love the dashboard with real time reporting. A lot better than when we did our survey’s through SurveyMonkey on our own!

Marie Newman

Operations Manager, Blackstone Talent Group

I love the communication, reminders, and informative feedback we receive. The almost real-time Recognition and Risks notifications are so helpful. Really like the analytics and reporting reports we get, how it’s auto calculated and easy to understand. Emilie Clemis is the best!!

Jan Fiaui

Director, Sales Operations, PSG Global

ClearlyRated makes this process easy. It can feel daunting but they just MAKE IT HAPPEN. The insights we receive (very quickly, I might add) are actionable and like nothing we would be able to get if we did this ourselves.

Jennifer McKeever

Aquent