ClearlyRated is thrilled to announce the trailblazing staffing firms that have earned the inaugural designation of being the Best Staffing Firms for Women. Join us in celebrating the staffing and recruiting firms that have gone above and beyond to cultivate a workplace culture that champions gender equality, professional growth, and opportunities for women! 2023 Best…
Referrals are the best—right? Not only are they the least expensive way to generate leads but they’re often the highest quality leads. Plus, B2B buyers hold high trust for referrals while looking for new vendors. In fact, 84% of B2B decision makers begin their buying process with a referral. But before you can reap the…
People like to talk—about experiences, about other people, and about businesses. And they don’t always keep their thoughts to in-person conversations. People often share their ideas, opinions, and experiences online where they reach a much wider audience and this can shape your online reputation. Some favorite outlets for airing their thoughts include social media, review…
We are very pleased to announce the 2023 winners of ClearlyRated’s Employee Satisfaction award. We can’t speak highly enough of the firms on this list who dedicated time, energy, and resources to asking their internal staff for feedback and ensuring their employees felt supported. In a year marked by high turnover and labor market volatility,…
Original post was updated on March 8, 2024 Women leaders are essential to business success. According to McKinsey & Company’s Women in the Workplace 2022 report, they do more than their male counterparts to support employee well-being and foster Diversity, Equity, and Inclusion (DEI), two areas rightly receiving additional attention in recent years. And, as…
Online reviews are powerful marketing tools. Organizations with effective review programs build powerful credibility and are better at earning trust. In fact, our proprietary research shows that 87% of buyers use online ratings and reviews while deciding whether to work with a B2B service supplier. And reviews get even more powerful when customers see them…
Editor’s Note: This Service Recovery Paradox post was originally published in January 2018 and has been updated for accuracy and comprehensiveness. Here at ClearlyRated we spend a significant amount of time studying, practicing, and discussing the art of service recovery – both internally and with our business clients. After all, identifying service issues is only…
Sometimes an outside perspective can shake things up to expose lurking issues and reveal a sustainable solution. That’s what happened for Integrity Staffing Solutions, now a 5-time Best of Staffing Client Satisfaction winner. Challenge When it came to Integrity Staffing’s client experience (CX), leaders at Integrity didn’t know what they didn’t know. But ignorance isn’t…
At ClearlyRated, we’ve consistently championed the Net Promoter® Score (NPS®) satisfaction survey. We believe in the power and beautiful simplicity of beginning with one question: How likely are you to recommend our company to a friend or colleague? This question gives survey takers real-life context, easily identifies your happy customers and your unhappy customers, and…
At ClearlyRated, we’re used to giving out awards, but… shucks. Now it’s our turn! (Can you tell we’re blushing?) Software review site G2 gave us the good news that ClearlyRated earned a Momentum Leader Award along with more accolades in these three categories: Enterprise Feedback Management, Online Reputation, and Experience Management. G2 bases its awards…
Our goal at ClearlyRated has always been to help you build credible proof of the exceptional experiences you deliver to your clients and internal staff, and to leverage that proof to grow your business. Which is why we’re so excited to announce a suite of new tools designed to make achieving that goal easier and…
Gone are the days when buyers had to make uneducated purchasing decisions. Now 89% of global consumers consult online reviews before deciding whether to buy. And that makes total sense. Let’s say you’re in the store comparing two vacuums (yay adulting!). Both have similar features, but one’s cheaper. Do you automatically go for that one…
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Bain & Company, and Fred Reichheld.
