The Leading Indicators of Turnover at Staffing Firms As all staffing leaders know, supply and demand in the labor market are not in line. Demand is high while supply is low. It’s a job seeker’s market, and many potential candidates aren’t even looking for work. Naturally, this lack of supply shrinks the available talent pools…
Labor Finders Earns Best of Staffing 10 Year Diamond Award This year, ClearlyRated has the honor of recognizing our first ever cohort of 10 Year Diamond Award winning firms! This award is the crowning achievement for Best of Staffing firms, earned only by a handful of elite organizations that have won the Best of Staffing…
We are very pleased to announce the 2022 winners of ClearlyRated’s Employee Satisfaction award! While we have a long track record of recognizing firms in the staffing and accounting industries for their exceptional client satisfaction scores, this is only the second year that we invited organizations to survey their internal stakeholders—their employees—and to weigh their…
Staffmark Group Wins ClearlyRated’s Best of Staffing 10 Year Diamond Award This year, ClearlyRated has the honor of recognizing our first ever cohort of 10 Year Diamond Award winning firms! This award is the crowning achievement for Best of Staffing firms, earned only by a handful of elite organizations that have won the Best of…
A common question we hear from B2B firms that survey their clients is how to improve their client survey response rate. Put differently, they want to know how they can grow the percentage of clients who provide feedback when asked. While this may seem like a basic question, these folks are right on track. It…
One of the most common “aha!” moments that we hear from our customers has to do with the value of our real-time client feedback. Many satisfaction survey programs can gather feedback and sentiment from your clients, but how many of them make sure that you see the most critical feedback the moment it’s been shared…
Even before the coronavirus outbreak swept through the United States in March of 2020, the Aronson LLC team was investing time and resources to map out a client survey initiative. “Aronson has always had a firm commitment to client service, but we have relied on anecdotal feedback gathered by partners to determine how well we…
The economic disruption and uncertainty caused by COVID-19 has created a new layer of complexity for accounting firm marketers and business development professionals. Buyers across all industries are demonstrating heightened aversion to risk when choosing a new firm. At the same time, your team’s capacity to build trust and alleviate concerns about risk has been…
At ClearlyRated, we know that client survey programs are only as powerful as the action that’s taken on the feedback that’s received. But it’s not just negative feedback that needs to be addressed. Positive feedback from your clients (and for staffing firms, placed talent) is powerful too. And more often than not, positive feedback is…
When we speak to our existing clients about the ways they use our Net Promoter® Score (NPS®) survey program to understand their client (and talent) engagement, we hear the same refrain over and over: Before our first survey, we had no idea how much we would love the Shout Outs, and now we can’t live…
Here at ClearlyRated, we’re committed to making it as easy as possible for B2B service firms to maximize the return on their client survey investment. We see many businesses struggle with a critical value-driver in the survey process: capitalizing on the positive feedback they receive from their most satisfied clients. While many organizations understand how…
We are excited to be launching support for SMS (texting) of our survey invitations. This new feature requires us to make some changes to the ClearlyRated dashboard reports. With that, an additional data field called ‘contact_sms’ will be included in the existing reports that are available to be exported from our software. This change may impact you…
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Bain & Company, and Fred Reichheld.
