Last week, Eric Gregg (CEO and Founder of ClearlyRated) hosted a panel webinar that featured three winners of the 2018 Best of Staffing® award for talent satisfaction. Andrea Pion (Vice President of National Client Programs for The DAVIS Companies), Ashley Brickman (Engagement Manager for IDR) and Jenifer Lambert (Vice President of Sales & Marketing at TERRA Staffing Group) are leaders…
Last week, Eric Gregg (CEO and Founder of ClearlyRated) hosted a panel webinar that featured three winners of the 2018 Best of Staffing® award for client satisfaction. Susie Hall (President at Vitamin T), Tammi Heaton (COO at PrideStaff), and Jeff Miller (Managing Director at EdgeLink) are leaders of organizations with a proven track record of consistent, remarkable client service (all…
Last week, Eric Gregg (Founder and CEO of ClearlyRated) and Adelaide Ness (Executive Vice President of The Rainmaker Companies) hosted a webinar titled: “From Service Management to Service Excellence: Unlocking your Firm’s Growth Potential.” Eric and Adelaide took turns peeling back the layers of a winning client service strategy for accounting firms – from internal culture…
Last week, Eric Gregg (Founder and CEO here at ClearlyRated) and Kyle Braun (President of the Staffing and Recruiting Group at Careerbuilder) hosted a webinar covering key findings from this year’s Staffing Advantage Report – a joint industry study that asks today’s hiring managers, job seekers, and staffing employees about what they identify as key…
Portland, OR – February 15, 2018 – ClearlyRated, a leading provider of client satisfaction surveys and service quality research for accounting firms, announced the winners of the 2018 Best of Accounting™ Award today on ClearlyRated.com. The Best of Accounting™ award recognizes accounting industry leaders in client satisfaction and service quality based exclusively on ratings provided…
As a staffing and recruiting firm, you take pride in delivering amazing service and lasting results to your clients. And, given the level of competition in the industry, it makes sense to differentiate on (and build your company around) this promise. But what if I told you that the reputation of the industry as a whole is working against…
Last week, Kat Kocurek (our VP of Marketing) hosted a webinar on the topic of “Service Quality as a Strategy for Growth: How Accounting Firms Win in 2018.” Kat shared a first look at findings from ClearlyRated’s annual Accounting Industry Benchmark Study – which surveyed 681 prospects and clients of accounting firms. Key findings shed light…
As a B2B service provider, you work hard to provide great service to your clients. But what happens when you make a mistake? When that one task slips through the cracks? That one email your client is waiting on is late? Or worse – what happens if your client experiences an issue that you don’t even know…
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Bain & Company, and Fred Reichheld.
