post by post by Join us as we celebrate our 40th episode and women’s history month with Megan Bell, VP of Marketing at our client, Falvey Insurance. Megan, a proven leader in the insurance industry and a 2022 Elite Woman honoree from Insurance Business America, will delve into how survey results can shape your business…
post by post by As you know, we love featuring our clients! And better yet, our clients who have been surveying with us for over a decade. In this episode, we celebrate Synergis, the recipient of our 10-Year Diamond Award for exceptional client and talent satisfaction. Join us as we sit down with Synergis President, Tracey Klein,…
post by post by In this episode, we discuss the crucial role of Customer Experience (CX) in IT Services. While CX is a regular topic on our podcast, we seldom hear about its importance in the IT sector. We’ve invited Lori Cunningham from Apex Systems to enlighten us on the subject. As Apex’s Strategy Executive for Energy,…
The Net Promoter® Score (NPS®) is a powerful tool. One simple question to your customers can reveal the health of your entire customer experience (CX). From there, you can pinpoint and fix areas of weakness, improving your CX. You can also uncover and capitalize on CX strengths, even celebrate those successes internally. Morale boost…
post by post by Welcome to Season 2! We are thrilled to be back after a brief break. We are now refreshed from the holidays, motivated for the new year, and ready to chat about some client experience (CX) trends! Whether you have a CX strategy in place or working to build one, these trends…
Get the recognition you deserve and grow your business with ClearlyRated.
© 2024 ClearlyRated | All Rights Reserved. Privacy Policy | Non Disclosure
Net promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc.
Bain & Company, and Fred Reichheld.
