Join Eric Gregg, Founder of ClearlyRated and Leslie Vickrey, CEO of ClearEdge for another insightful webinar on the latest trends shaping the staffing industry in 2024. Macro trends around quitting remain high, and turnover continues to be a challenge for many firms. By leveraging feedback from over 50,000 staffing internal employees and job candidates, we…
Join Eric Gregg, Founder of ClearlyRated and Leslie Vickrey, CEO of ClearEdge for an insightful webinar on the latest trends shaping the staffing industry in 2024. We’ll delve into the wide range of factors influencing staffing buyers and candidates, including AI advancements, mental health considerations, the impact of remote work, generational dynamics, opportunity gaps, and…
Join ClearlyRated’s co-founder, Eric Gregg and Leslie Vickrey, CEO of ClearEdge, for a deep dive into key findings from the new Inside the Staffing Mindset report. What you’ll learn: Empower your firm with actionable insights into client expectations and learn how to craft exceptional client experiences that not only prevent churn but also pave the…
As staffing buyers navigate through a stormy economy, the expectations of their staffing partners are evolving, and so too is customer experience (CX). Growth-minded staffing and recruiting firms will need to adapt the experiences they deliver to key stakeholders—clients, candidates, and employees—in order to build reputation, address churn risk, and attract and retain the people…
Join ClearlyRated’s CEO Eric Gregg for this quick-hit 30-minute webinar as he reveals brand new research, including the latest NPS® benchmarks for the staffing industry and highlights from our Industry Benchmark Study. Get a sneak preview of our upcoming report, and gain insight into the minds of staffing buyers and candidates. What you’ll learn: Empower…
What’s inside? In an industry where only 1 in 3 clients are, on average, willing to recommend their primary firm to a friend or colleague, the value of checking in with your clients and candidates cannot be overstated. But where, and how, should your firm begin when designing a satisfaction survey initiative? And what steps…
Your firm’s online reputation significantly impacts its growth, influencing its ability to attract new clients and even enhance its internal employee staffing efforts by attracting highly skilled professionals.
post by post by As you know, we love featuring our clients! And better yet, our clients who have been surveying with us for over a decade. In this episode, we celebrate Synergis, the recipient of our 10-Year Diamond Award for exceptional client and talent satisfaction. Join us as we sit down with Synergis President, Tracey Klein,…
ClearlyRated is thrilled to announce the trailblazing staffing firms that have earned inclusion on the 2024 Best Staffing Firms for Women list. Join us in celebrating the staffing and recruiting firms that have gone above and beyond to cultivate a workplace culture that champions gender equality, professional growth, and opportunities for women! 2024 Best Staffing…
In light of decreasing trust in various institutions over the years, the focus on client experience (CX) is growing significantly. In our recent webinar, The Evolution of CX, we shed light on this trend in the context of the staffing industry, with implications that reach far beyond. Client Experience as the Heart of Decision-Making The…
The original post was updated in October 2023. As a staffing provider, you strive to deliver great service to your clients and candidates. And in 2023, these stakeholders have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and talent? And…
While the staffing industry grew like gangbusters in 2021 and 2022, this year’s numbers and remaining projections reveal a slowdown with declining overall revenue. During economic lulls like this one, service quality and client satisfaction grow even more essential to maintaining business success. In fact, business leaders across sectors identified customer experience (CX) as a…
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Bain & Company, and Fred Reichheld.
