In June 2020, we committed to using ClearlyRated’s resources and platform to help address the systemic injustices that came to a more collective national awareness as a result of the George Floyd protests. While we’ve been collaborating with other organizations in the staffing industry to more deeply understand the world of staffing professionals (i.e. internal…
We’re excited to share that ClearlyRated now has two powerful ways to automate your client and talent survey programs with our Bullhorn integration. Our first custom tab integration automatically makes all your ClearlyRated survey responses visible in Bullhorn, where your recruiters and account managers work every day. Now we’re thrilled to offer a second way…
“Should I be surveying my temporary talent during the COVID-19 outbreak? I’m afraid that with all of the bad news out there currently that they won’t respond or it will seem inappropriate.” I received this question from a client of ours; a long-time staffing leader who takes the experience and satisfaction of the talent his…
At ClearlyRated, we spend a lot of time talking about Detractors and Promoters—generally speaking, dissatisfied and satisfied clients as indicated by the Net Promoter® Score (NPS®) methodology. And with good reason: your staffing firm’s reputation hinges on how your clients experience working with you, and getting a clear measure of your service quality is good…
Companies of every shape and size know that it hurts to lose an employee. In the staffing industry, it can be even more painful, especially when you consider that account managers and recruiters are the face of your business and in most cases are the primary relationship holders with prized clients and highly sought-xafter talent….
Millennials make up 45% of the American workforce today; and that number is projected to reach 60% within the next 10 years. It’s no surprise, then, that staffing and recruiting leaders are increasingly working with millennial clients and talent. But it’s also important to note that members of the millennial generation make up 56% of…
Vitamin T, the talent agency for digital creatives, has been working with ClearlyRated since 2011 to measure the experience of their clients and placed talent. Utilizing the Net Promoter® Score to monitor and improve client service, the Vitamin T team has generated increasing levels of customer value and service quality year-over-year since the brand’s inception….
At ClearlyRated, we obsess over client and candidate feedback. And we stand by the belief that the most successful survey programs are those that make their results visible across the entire organization. That’s why we’re thrilled to announce our first integration with Bullhorn – a leading applicant tracking system and CRM in the staffing and…
What if I told you that 32% of hiring managers (that’s right, nearly 1 in 3) have switched their primary staffing provider in the past year? That’s what we found in the 2018 Staffing Buyer Study – a joint research project conducted in partnership with our friends at CareerBuilder and ASA. The truth is that…
It can be easy to focus a majority of your energy on your Promoters and Detractors. After all, they’re the cohort of your clients who are most likely to spend time talking about you (the good and the ugly), reviewing you, and in the case of a Promoter – referring you. Not sure what we…
Millennials are now the largest generation in the American workforce, and that means, as a staffing agency, they’re not only the largest pool of applicants you have to pull from, they also make up a significant portion of your current (and the majority of your future) clientele. As Baby Boomers begin to age out of…
It’s hard to believe that an entire decade has passed since we first launched Best of Staffing®. When we embarked on this journey back in 2010, the ClearlyRated® (formerly known as Inavero) team was on a mission to help staffing firms place the client and talent experience at the heart of their growth strategy. Our…
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Bain & Company, and Fred Reichheld.
