The original post was updated in October 2023 As an accounting service provider, you strive to deliver great service to your clients. And in 2023, your clients have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how…
The original post was updated in October 2023. As a staffing provider, you strive to deliver great service to your clients and candidates. And in 2023, these stakeholders have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and talent? And…
On their own, fake online reviews are nothing new but what is new is a powerful tool – AI – that can write them more convincingly and more quickly — and it’d be short-sighted not to admit the temptation that many businesses will face. In 2022, alone, Tripadvisor detected 1.3 million and Google identified 115…
These days it goes without saying: The pandemic and simultaneous social movements gave people a new perspective and reordered their priorities. For many people, work and career got knocked down a few rungs while flexibility, fulfillment, and inclusion moved up. Hence, the Great Resignation (or the Great Reshuffle, depending on how we look at it)….
Recently, we had the pleasure of announcing our inaugural list of Best Staffing Firms for Women. This designation recognizes firms that deliberately foster work environments in which women can thrive and are more likely to receive parity in career growth and compensation. Why Are We Shining a Light on Women in Staffing? As our CEO,…
Originally published May 2022, updated June 2023 Throughout the early 2020s, the pandemic paired with social upheavals and shifting worker priorities led to climbing turnover rates. As companies across all industries struggled with retention, more were forced to care about their employee experience (EX). While many organizations have long understood the importance of their client…
We’ll come right out with it – Digital surveys beat paper surveys. The ’90s have made a comeback, but that doesn’t extend to old-school survey techniques. The only time it’s better to use a paper survey is when the majority of your survey pool can’t be reached online. The fact is; paper surveys are time…
Referrals are the best—right? Not only are they the least expensive way to generate leads but they’re often the highest quality leads. Plus, B2B buyers hold high trust for referrals while looking for new vendors. In fact, 84% of B2B decision makers begin their buying process with a referral. But before you can reap the…
People like to talk—about experiences, about other people, and about businesses. And they don’t always keep their thoughts to in-person conversations. People often share their ideas, opinions, and experiences online where they reach a much wider audience and this can shape your online reputation. Some favorite outlets for airing their thoughts include social media, review…
The current economic landscape is fraught with uncertainty. In light of persistent inflation, a looming recession, and a volatile labor market, many businesses are choosing to eliminate portions of their staff. For instance, tech giants are shaving off their workforce by the tens of thousands and tech analysts say this trend could continue into…
We are very pleased to announce the 2023 winners of ClearlyRated’s Employee Satisfaction award. We can’t speak highly enough of the firms on this list who dedicated time, energy, and resources to asking their internal staff for feedback and ensuring their employees felt supported. In a year marked by high turnover and labor market volatility,…
Online reviews are powerful marketing tools. Organizations with effective review programs build powerful credibility and are better at earning trust. In fact, our proprietary research shows that 87% of buyers use online ratings and reviews while deciding whether to work with a B2B service supplier. And reviews get even more powerful when customers see them…
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Bain & Company, and Fred Reichheld.
