This post was previously published in June 2019 and was recently updated. With thousands of companies, large and small, already using Net Promoter® Score (NPS®) surveys to measure customer satisfaction, many more are likely to jump on the bandwagon. And we welcome them! Caring about your customer experience (CX) is positive on all sides —…
For more than 10 years, ClearlyRated has helped staffing and recruiting firms in the U.S. and Canada measure the experience they provide to their clients and placed talent. And I’m very proud to share that we practice what we preach. On a monthly basis, we utilize our own ClearlyRated survey platform to ask our staffing…
Here at ClearlyRated, we practice what we preach. Which means that we ask our own clients for feedback on the experience we provide after every survey we launch for them. Not only do we ask the NPS question (I’m thrilled to report that we have a world-class lifetime Net Promoter Score of 86%) – but…
Net Promoter® Score (NPS) is a powerful metric for business service firms. It is one of the most effective metrics because it directly asks the customer how likely they are to refer the company to a friend or colleague. NPS surveys help answer the following questions: How satisfied are our clients? Are there issues we…
TekPartners Earns the Best of Staffing 10 Year Diamond Award This year, ClearlyRated has the honor of recognizing our first ever cohort of 10 Year Diamond Award winning firms! This award is the crowning achievement for Best of Staffing firms, earned only by a handful of elite organizations that have won the Best of Staffing…
Carlton Staffing Earns the Best of Staffing 10 Year Diamond Award This year, ClearlyRated has the honor of recognizing our first ever cohort of 10 Year Diamond Award winning firms! This award is the crowning achievement for Best of Staffing firms, earned only by a handful of elite organizations that have won the Best of…
My team at ClearlyRated spends a lot of time talking about client satisfaction and loyalty. We truly believe that for business service providers, the client experience (CX) must be at the heart of your business’ growth strategy. But in order for CX to inform business performance, it must be measured. Measuring CX is the only…
The Leading Indicators of Turnover at Staffing Firms As all staffing leaders know, supply and demand in the labor market are not in line. Demand is high while supply is low. It’s a job seeker’s market, and many potential candidates aren’t even looking for work. Naturally, this lack of supply shrinks the available talent pools…
As B2B service provider, you strive to deliver great service to your clients. And in 2023, your clients have come to expect nothing short of an excellent experience with your company. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the service you…
Labor Finders Earns Best of Staffing 10 Year Diamond Award This year, ClearlyRated has the honor of recognizing our first ever cohort of 10 Year Diamond Award winning firms! This award is the crowning achievement for Best of Staffing firms, earned only by a handful of elite organizations that have won the Best of Staffing…
We are very pleased to announce the 2022 winners of ClearlyRated’s Employee Satisfaction award! While we have a long track record of recognizing firms in the staffing and accounting industries for their exceptional client satisfaction scores, this is only the second year that we invited organizations to survey their internal stakeholders—their employees—and to weigh their…
Staffmark Group Wins ClearlyRated’s Best of Staffing 10 Year Diamond Award This year, ClearlyRated has the honor of recognizing our first ever cohort of 10 Year Diamond Award winning firms! This award is the crowning achievement for Best of Staffing firms, earned only by a handful of elite organizations that have won the Best of…
Get the recognition you deserve and grow your business with ClearlyRated.
© 2024 ClearlyRated | All Rights Reserved. Privacy Policy | Non Disclosure
Net promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc.
Bain & Company, and Fred Reichheld.
